Privacy Policy

Silver Jewellery Ireland is committed to protecting your privacy. To this end, we do not sell, loan, or rent any identifiable information regarding our customers to any third party. Credit Card details are processed by Stripe and Silver Jewellery Ireland has no access to them. 

This website is brought to you by Silver Jewellery Ireland. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy carefully as it contains important information about how we will use your personal data and the rights that you have in relation to it.

Personal data we collect about you

We will obtain personal data about you (such as your name, address, email address) whenever you complete our online registration form regardless of whether you purchase goods or services or not. If you provide us with such information, you are consenting to us processing it for the purpose of entering into a contract with us for the sale and purchase of goods and services or for marketing purposes as the case may be.

How we use your personal data

We may use your personal data for the following purposes:

1. to help us identify you and any accounts you hold with us;
2. billing, shipping and order fulfilment;
3. administration, research, and statistical analysis;
4. customer segmentation, behavioural analysis and analysing your purchasing preferences;
5. marketing (only if you have signed up for our newsletter or if you have agreed to receive marketing information via a competition online, in-store or on social media – see below);
6. security vetting, fraud prevention and detection;
7. to notify you of any changes to this website or to our services that may affect you;

Newsletter

If you sign up to our newsletter then we will only use your personal information to administer your email account and to provide the products and services you have requested from us.

We will send you by email news and information about our products, services, promotions and special offers that may be of interest to you.

You are always free to unsubscribe at any time by contacting us by telephone or email.

Sharing your personal data

Your personal data may be shared only with the following recipients for the limited reasons outlined above and under the strict obligation for them to keep your data safe and secure.

1. law enforcement agencies in connection with any unlawful activity investigation or prevention activities.

Keeping your data secure

1. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
2. Access to your account is controlled by a password and username that are unique to you. Passwords are encrypted and Silvber Jewellery Ireland have no access to these. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Monitoring

We may monitor and record email communications with you for the purpose of quality assurance, training, fraud prevention and compliance.

Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can give consent on his/her behalf to the processing of his/her personal data according to this Privacy Policy.

Retention of Data

We will hold personal data about you as long as you maintain your account with us and for 7 years after the fulfilment of your last order with us.

Your rights in relation to your personal data

You have the right to:

1. withdraw your consent for your data to be processed;
2. access the personal data that we are processing about you;
3. require us to rectify inaccuracies in that data;
4. in certain circumstances object to or restrict processing;
5. in certain circumstances for your data to be erased;
6. lodge a complaint with the Data Protection Commissioner who is our independent regulator for data protection.

Exercising your rights

If you wish to exercise your right of access, rectification, objection or erasure, you should:

1. put your request in writing;
2. include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill);
3. specify the personal data your request refers to, including any account or reference numbers where applicable.

Our contact details

We welcome your feedback and questions.  If you wish to contact us, please use the Contact Us page or you can call us on +353 87 0660864.

We may change this Privacy Policy from time to time. You should check this Privacy Policy occasionally to ensure you are aware of the most recent version.